Hello, I needed to modify my multi-city itinerary for a forthcoming business travel, and rather than going back and forth over the phone, I went into the Qatar Airways Muscat Office. And I'm glad I did! The team were speedy and knew precisely how to alter the changes at a snap of their fingers. I was especially impressed at how they dealt with my frequent flyer inquiries and assisted me in redeeming points that I had misplaced. They even provided feedback on lounge access and upgrades. The office atmosphere was serene, and all seemed to be in order. As someone who travels quite frequently for work, time and clearness are important to me—and this team gave both.